Vacation Incentive Terms of Use

There are NO timeshare presentations required to use this vacation incentive or any other hoops you will need to jump to redeem. Simply activate online by prepaying the hotel taxes and fees associated with the destination. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.

• The expiration date on this incentive pertains only to the redemption or activation of this incentive and not actual travel. You must activate this incentive within 30 days of receiving it. Travel can be completed within 18 months after activation. This incentive cannot be combined with any other hotel stay or promotional vacation offer. This incentive cannot be used in conjunction with another similar or same promotional offer.
• Group travel is NOT allowed. Only one incentive per household and resort/hotel is allowed. RedeemVacations.com will only honor one incentive per family, friends, acquaintances, or known groups traveling on the same, similar, and/or adjoining arrival and departure dates. Unfortunately, only 1 party among friends, family, acquaintances, or known groups can use the complimentary vacation incentive for the same or overlapping travel dates. Otherwise, there are additional costs associated with group travel.
• The room types available with this incentive are for a maximum of 2 adults and at least 1 occupant must be over the age of 21. The incentive is designed for couples or singles and up to 2 adults in one room. Some properties may allow up to 2 additional children up to the age of 12 in the same room based on room type and bed configurations. When adding children to your search you are likely to see fewer hotel choices.
• This incentive will be considered void if bartered or purchased by the recipient. The incentive is valid for a reservation request offering Resort/Hotel accommodations in your choice of destinations provided by RedeemVacations.com. Your cost to activate and redeem this incentive and book the reservation includes recovery fees, local government taxes, and tourism fees which vary by destination. The main reservation holder must also have a major credit or bank debit card with a Visa, Mastercard, or American Express logo, plus a valid government-issued ID to check-in.
• The recipient receives luxury hotel accommodation room rate free of charge (retail valued up to $350 USD per night), however the recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees (if applicable), and any other personal or miscellaneous expenses. Resort fees (if applicable) will be disclosed when choosing a hotel and preferred travel dates and are paid directly to the resort.
• All reservations require a minimum of 30 days’ advance notice to book. Reservations are based on availability and will not be available during major holidays or resort special events. We recommend Sunday to Thursday check-ins for the most availability. Check-in may be available 7 days a week; however weekends and some peak season dates may have a small additional surcharge.
• This incentive activation is FINAL, NON-REFUNDABLE, and NON-TRANSFERABLE. The end-user has 18 months to choose from available travel dates and participating resort/hotel options. Once travel dates are confirmed, no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (Inventory used for these rooms is not as flexible as regular retail bookings; once confirmed, changes are not allowed and cancellations or no-shows will result in forfeiture of fees paid.)
• The user must reside at least 100 miles / 160 kilometers away from the destination resort of choice or choose a different resort offer from the available destination options.
• This incentive has no cash surrender value, is void if discontinued, and where prohibited by law. Terms are subject to change without notice. RedeemVacations.com reserves the right to offer other hotels with equal or similar value (with incentive holder approval) if required due to availability. Hotel bed configuration/room type is subject to availability upon check-in (unless a room upgrade was pre-selected and paid for).
• Do not rely upon representations other than what is printed on this incentive.
• If you have been awarded more than one vacation incentive, you are only allowed to redeem one incentive every 12 months per household or individual/guests. The travel incentive destination can only be redeemed once per household/individual/guest’s lifetime. RedeemVacations may, at its sole discretion, cancel/refund anyone attempting to circumvent these rules.
• To redeem: activate the incentive online and then search online at redeemvacations.com for the destination of choice, participating resort/hotels, and travel dates.